That’s a question we get quite often. It’s true — the Serea lock can only be opened with the Serea App and has no physical key, not even an emergency one.
The reason is security. Adding a keyhole would create a potential vulnerability for lock picking. By removing it completely, we’ve made the lock far more secure.
Instead, the Serea lock uses NFC (Near Field Communication) technology — the same safe and proven system used for contactless payments with your phone.