Forgetting things is completely normal and part of being human. That’s actually one of the main reasons we designed the Serea Smartlock to be completely keyless and battery-free—so you don’t have to worry about losing a physical key or dead batteries.
If you happen to forget your Serea account password, there’s no need to panic.
Simply click on “Forgot my password” on the login screen.
You’ll then receive an email at the address you used to register your account.
If you don’t see the email in your inbox, be sure to check your spam or junk folder and confirm that you’re checking the correct email address.
Once you’ve received the email, click the “Reset your password” button and follow the prompts to create a new password.
After that, you’ll be able to log in and access your Serea lock again without any issues.